Manage contract risks effectively

When a contract is concluded, a legally binding agreement is created between two or more parties. Each party undertakes to provide certain services or comply with certain conditions. These obligations can be diverse, ranging from the delivery of goods or services to compliance with data protection regulations or other legal requirements.

Contractual risk refers to the potential negative consequences that may arise if one of the contracting parties does not fulfill its contractual obligations or does so inadequately. These risks are of crucial importance as they can affect a company's financial stability, operations and reputation.

In this article, we focus on the effective identification, assessment and management of these risks. It is crucial that companies take a proactive approach to recognizing potential risks and taking measures to mitigate or avoid them altogether.

Main contractual risks and typical challenges

Companies are faced with a number of contractual risks and post-contractual challenges that need to be carefully and strategically managed to prevent negative impacts. These risks and challenges can be grouped into several key areas:

Financial risks and losses

  • Late payments: Delays in payment processing can disrupt a company's cash flows, leading to difficulties in covering current expenses.

  • Defaults by contractual partners: If contractual partners fail to meet their financial obligations, this can result in direct financial losses for the company.

  • Unexpected cost increases: These can arise due to market fluctuations, changes in the supply chain or unforeseen events and affect a company's calculations and budgets.

  • Unenforced commercial agreements: Failure to enforce agreed penalties or conditions can result in financial losses, particularly where large contract sums are involved.

Legal risks and breaches of contract

  • Unclear clauses: These arise when contractual terms are ambiguously worded or open to interpretation. These ambiguities can lead to different interpretations by the contracting parties, which in turn can trigger legal disputes.

  • Legally contestable contracts: These often arise due to errors in the drafting of the contract. There can be many reasons for this, such as non-compliance with legal regulations, the absence of key contractual elements or the use of misleading wording.

  • Non-compliance with contractual obligations: This often leads to legal disputes, which can be time-consuming and costly, as well as claims for damages.

Security risks and unauthorized access

  • Cyber attacks: These are often aimed at stealing sensitive contract information. This can include exposing contract details, customer information or business-critical data.
  • Data leaks: These can occur when confidential contract details are leaked without authorization. This can be caused by internal errors, inadequate security measures or external interference. A data leak can lead to considerable legal consequences, especially if personal data is involved.

Brand and reputation risks

  • Breach of contract: This can damage a company's reputation, especially if it becomes public. A breach of contract includes situations in which a company fails to fulfill its contractual obligations, whether through neglect or deliberate decisions.
  • Poor contractual performance: Inadequate fulfillment of contractual obligations, such as the delivery of products or services of inferior quality or failure to meet delivery deadlines, can lead to a significant loss of trust among customers and business partners.

Operational risks and inefficient processes

  • Inefficient contract management processes: Slow or outdated administrative processes can lead to significant delays in contract processing and approval. This can slow down the entire business process and lead to missed opportunities.
  • Human error: Human error in the creation of contracts can lead to inaccurate or incomplete contract documents.
  • Insufficient allocation of resources: A lack of resources - whether in the form of personnel, technology or budget - can significantly impair a company's ability to fulfill its contractual obligations efficiently.

Challenges after signing the contract

  • Missed contract renewals: Failing to renew contracts on time can cause significant losses. This is particularly critical in the case of long-term or exclusive agreements.
  • Non-compensated service extensions: In situations where the scope of services or products is expanded without appropriate compensation being agreed, this can lead to unprofitable commercial terms. This can happen when additional requirements or expectations arise after the contract has been signed but are not adequately reflected in the financial agreement.

Each of these risks presents its own challenges and therefore requires specific, customized strategies to manage them. Effective risk management, combined with thorough contract review and management, is essential to minimize these risks and ensure the long-term success of the company.

Measures to reduce contractual risks

In order to minimize contract risks, comprehensive rationalization and automation of contract management is essential. The following measures play a central role here:

  • Central contract database: This enables all contracts and associated documents to be stored in one place, simplifying access and management.

  • Fast creation of contracts: By using predefined templates and text modules, contracts can be created more efficiently and with a low potential for errors.

  • Real-time collaboration: Different stakeholders can work on contracts simultaneously, which promotes process efficiency and understanding between the parties.

  • Automatic version management: This ensures that the latest version of a contract is always used and documents changes seamlessly.

  • Electronic contract signing: The integration of an electronic signature function speeds up the conclusion of contracts and increases efficiency.

  • Automated warning messages: These help to monitor compliance with contract terms and avoid missing important deadlines.

  • Risk analysis: This enables companies to identify potential risks to a contract at an early stage and assess their probability and possible impact.

Overall, the combination of these measures leads to effective, secure and risk-aware contract management, which has a positive impact on both operational efficiency and strategic decision-making in companies.

How ContractHero helps

ContractHero offers contract management software designed to help companies manage, organize and optimize their contract processes. This software offers a range of specialized features that are critical to avoiding and managing contract risk. Each of these functions is designed to make the management of your contract data more efficient and secure. These functions are explained in more detail below:

  • Custom field builder: This feature allows users to create customized fields and categories for contracts. This allows companies to integrate specific information tailored to their needs into their contract documents. This facilitates the overview and management of complex contract portfolios. For detailed information on the field builder, we invite you to watch our informative video:

  • Quick access to contract details: ContractHero allows users to view important contract details quickly and easily. A clear and structured presentation of contract information eliminates the need to search through and read contracts, saving time and increasing efficiency.

  • Automated deadline management: This function provides automatic reminders of upcoming deadlines and contract renewals. It protects companies from unnecessary costs that could arise from overlooking important deadlines. Automated reminders ensure that all deadlines are met.

  • Centralized rights management: ContractHero's rights management allows individual read or write permissions to be set for each user. This ensures that only authorized persons have access to sensitive contract information, which increases data security and minimizes the risk of information leaks.
  • Management of sub-teams and multi-client capability: This function enables the central management of several companies, locations, teams or clients via one main account. This ensures effective management of different contract units and clients under one roof.

  • Digital signatures: The integration of a digital signature function enables the legally valid signing of contracts in digital form. This speeds up the process of signing contracts and ensures a smooth, paperless process.
  • Efficient contract import function: With the CSV import function, contracts can be quickly and easily imported into the ContractHero system. This facilitates the transfer of existing contracts to digital contract management and supports the rapid integration of new contracts.

Overall, these features of ContractHero's software enable effective management of different types of contract risks. They help to simplify processes, reduce errors and improve compliance by providing comprehensive and automated contract management.

If you're interested in learning more about these features and ContractHero, book a free demo with one of our experts now!

Sebastian Wengryn

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