Current challenges for operations teams
Flexible working hours, 4-day weeks and remote or hybrid working models are becoming increasingly relevant. These developments require adapted organizational and coordination structures within operations teams. This development not only leads to many more contracts, but also requires modifications to employment contracts, particularly in the areas of work location, data protection and the use of company resources. Another current topic is the automation of manual tasks through AI. According to an IBM study, 35% of companies are already using AI, while 42% are exploring the possibilities. AI can also help operations teams, e.g. in AI-supported contract analysis, which leads to an increase in efficiency.